Insurance
Your wig may be covered by insurance.
Hair loss from chemotherapy, alopecia, and other medical conditions is more common than people realize, and so is coverage for it. Most plans classify a medically necessary wig as a "cranial prosthesis."
Send a photo of your prescription and insurance card to Savvyonline@gmail.com and we'll tell you what's possible.
If we're in network
We bill your insurance directly. You're only responsible for whatever your plan doesn't cover.
If we're not
Many plans still reimburse you. We'll give you a medical receipt and a prescription checklist so you can file the claim yourself.
HSA and FSA funds can often be used too, worth checking with your plan administrator.
We bill directly with
Send us your info and we'll confirm before you order anything
Not in network? Here's the process
Get a prescription
Ask your doctor for a prescription for a "cranial prosthesis," the term insurers look for, not "wig."
Order with a receipt
Select the medical receipt option when you place your order so you have documentation ready.
Submit for reimbursement
Send your receipt and prescription to your insurer. We've seen reimbursements from $300 up to the full cost of the wig.
Common questions
Is a wig covered by insurance?
Often, yes, when hair loss is caused by a medical condition like cancer treatment or alopecia. Most insurers classify a medically necessary wig as a "cranial prosthesis."
What if Savvy Wigs isn't in network with my insurance?
Most plans still reimburse you directly. We'll give you a medical receipt and a prescription checklist so you can file the claim yourself.
What do I need from my doctor?
A prescription for a "cranial prosthesis," not "wig," that's the term your insurer will look for.
Can I use my HSA or FSA?
Often, yes. It's worth checking with your plan administrator.
Not sure where to start? Send us what you've got.
Prescription, insurance card, plan name, whatever you have. We'll tell you exactly what to do next.
Coverage amounts and eligibility vary by plan, diagnosis, and state. We're wig makers, not insurance agents. Always confirm the specifics of your benefits with your insurer.
Frequently Asked Questions
How long does it take for my wig to arrive?
Customization takes approximately 2–3 weeks from the time we receive your measurements. Each piece is carefully refined before shipping.
Do I need to come in for a consultation?
No. You can shop entirely online. We provide clear measuring instructions and are happy to guide you by phone if needed.
What is your return policy?
Wigs may be returned within 10 days of delivery if unworn and in original condition.
For lace wigs, we always confirm with you before we cut the lace. Once the lace has been cut, we can offer store credit only (not a refund), minus a 10% restocking fee.
If you are unsure, we can ship your lace wig without cutting the lace. Once you confirm the fit and look, you may send it back for customization and lace trimming.
Can you match a specific color?
Yes. We offer custom color work based on your description and inspiration photos to ensure your piece reflects your vision.